All our jewellery pieces are made to order; therefore, we do not accept refunds or exchanges. Please check our Terms of Service for more information.

The production time is approximately 4 weeks. If you need it for a special occasion or have a deadline, please double-check before placing your order. Once the item is completed, it will be shipped via a first-class registered service. Delivery times vary depending on the destination, typically ranging from 5 to 10 days.

If you have any special requests for your order, please contact us before placing it.